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Tortoise & the Hair guarantees all of our work. If you are not happy with your results, we will make it right – at no additional cost to you, simply contact the salon within seven days of receiving your service. There are no refunds for services received. Retail may be returned for a full refund, or exchange within two weeks of purchase.<!-- Google tag (gtag.js) --> <script async src="https://www.googletagmanager.com/gtag/js?id=G-BJ57XVE8M4"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-BJ57XVE8M4'); </script>