Services

 ....... be yourself, look your best!

Please be aware that prices listed are simply a guideline.  Actual prices may vary based on individual stylists and the availability of their time.  

Feel free to contact the salon if you have questions regarding prices or to schedule a complimentary consultation.

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Service Policy

Cancellation Policy

We know plans can change, and life happens, but last minute cancellations and No Shows are detrimental to our business. It does not allow enough time for our artists, who work on commission, to fill their time with others who may have been waiting to get in. Cancellation fees will be waived if your scheduled service time is rebooked by another guest. Please be aware of the followin policy.

 

Cancellation 48 hours before scheduled service:    NO CHARGE

Cancellation 24-48 hours before service:                 25% of Scheduled Service Charge

Cancellation or No Show day of service:                  100% of Scheduled Servcie Charge

Cacellation fees will be proccesed to your card on file, all services loner than one hour will require a credit card on file to book.

If we are unable to process your cancellation fee it will be due prior to scheduling your next service. 

 

Cancellation fees will be  waived if your are showing any signs of illness or have been exposed to someone who has been ill. To rebook your service you will need to provide a doctors note of health prior to scheduling. 

Cancellations must be submitted during business hours. Any cancellations submitted while Tortoise & the Hair Salon is closed will be considered falling on the next business day, and fees will be charged accordingly.

 

Confirmations are a courtesy, but not an obligation on our part. If you have not recieved a confirmation it does not waive cancellation fees. 

 

 Credit Card Deposits

 

A credit card will be required to schedule appointments online. 

When booking by phone a credit card will be required to schedule any appointment  longer than one hour.

50% deposit will be due for all Color Correction Services. This deposit is non-refundable for all cancellations 48 hours prior to scheduled service. Color correction services cancelled the day of service for any reason will be charged the full service value.

Your credit card information is secure.

You credit card number is stored in an encrypted third party account. We do not have access to the card number, but have the ability to charge for services submitted through our website.